Get In Touch

We'd love to hear from you. Contact us for any inquiries, feedback, or assistance.

Contact Information

Our Location

Takoradi Technical University-Ghana

Phone Number

+233 208 517 482

Email Address

kimverseluxe@gmail.com

Working Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Sunday: Closed

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Send Us a Message

Our Store Locations

Visit our flagship stores around the world

New York Store

New York Flagship

123 Fashion Street, New York, NY 10001

Phone: +1 (555) 123-4567

Email: newyork@kimverseluxe.com

Hours: Mon-Fri: 9AM-6PM, Sat: 10AM-5PM

London Store

London Boutique

45 Regent Street, London, W1B 4JL

Phone: +44 20 7123 4567

Email: london@kimverseluxe.com

Hours: Mon-Fri: 10AM-7PM, Sat: 10AM-6PM

Paris Store

Paris Atelier

78 Avenue des Champs-Élysées, 75008 Paris

Phone: +33 1 23 45 67 89

Email: paris@kimverseluxe.com

Hours: Mon-Fri: 10AM-7PM, Sat: 10AM-6PM

Frequently Asked Questions

Find answers to common questions about our products and services

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website under "Track Order" in the Customer Service section.

What is your return policy?

We offer a 30-day return policy for all unworn and unused items in their original packaging. Please visit our Returns & Exchanges page for more detailed information on how to initiate a return.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination. You can view the shipping options available for your location during checkout.

How do I care for my Kimverse Luxe products?

Each product comes with specific care instructions. Generally, we recommend storing items in their original dust bags, avoiding exposure to direct sunlight for extended periods, and following the cleaning instructions provided with your purchase.

Do you offer gift wrapping?

Yes, we offer complimentary gift wrapping for all purchases. You can select this option during checkout and include a personalized message for the recipient.